FLEX Tools Warranty Claim
The processing of FLEX warranty claims is handled directly by the manufacturer, FLEX Tools - The Original. To submit a warranty claim and send in or repair a FLEX polisher or another FLEX product, please visit the following link. There you will find all necessary information. If you need to send in an item delivered by us and require a copy of your invoice, please use the contact form or give us a call. We are happy to assist you with your FLEX warranty claim.
At the following link, you will find everything you need for a warranty claim for a FLEX polisher:
https://www.flex-tools.com/de-de/service/reparatur
The easiest and fastest way is to send your FLEX machine directly to the FLEX Repair Center in Steinheim.
You can generate a free DPD return label from FLEX and drop off the well-packaged machine at the nearest DPD parcel shop.
Alternatively, you can arrange for the machine to be picked up, though this may take a bit longer.
You can also drop off your FLEX tool at our Detailing Store, and we will send it in for you.
Even the best machines can occasionally break down. FLEX is a top-quality manufacturer, but wear and tear are inevitable, and there are many reasons for a defect.
Some components can also be replaced by you. Use our online chat if you have any questions. We are happy to assist you!